Shipping policy

Processing Time 

All orders are processed within 5–7 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping & Delivery 

Once your order has shipped, you will receive a tracking number. Please note that once a package is in the hands of the carrier, we have no control over shipping speeds or estimated delivery dates. Delivery timeframes are determined solely by the shipping carrier.

Lost or Missing Packages 

If your tracking information shows your package as delivered but you have not received it, please first check around your delivery area and with neighbors. Then, contact the shipping carrier directly and follow their procedures for locating lost packages. Most carriers advise waiting 48 hours after the marked delivery date before filing a claim.

We are not responsible for packages that are marked as delivered by the carrier. For further assistance, please reach out to us and we will do our best to help.